Complaint / review / scam report
Autopartswarehouse.com
Refuse to accept core returns

Complaint / review text:
Autopartswarehouse requires a RMA number to return a core. The trouble is they don't give out RMA numbers nor do they refund your credit card with a core deposit even if you send your core to the address they shipped from. If you file a complaint they say you haven't complied with their return policy. I finally got to a "supervisor" at autopartswarehouse and they sent 2 pages of requirments for core returns... The trouble was there was no rma number in this 2 pages. I yet again called back and got into an argument that there was not a number on this form, "yes there is a number"... This goes back and forth untill you hang up. They are totally unresponsive and well practiced in pacifying you on the phone. You still don't get a rma number... They are taking advantage of all of the mistakes and other problems that legit companies face doing buisness on the internet. All they have to say is the "customer hasen't complied with our requirments.

Contact information:
Date:

Offender: Autopartswarehouse.com

Country: USA   State: California   City: Carson
Address: 17150 Margay Ave
Phone: 18005412521
Site:

Category: Cars & Transport

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