Complaint / Review
All American Car Rental-Fox Car Rental-Independent Car Rental
Road Star Car Rental Charged for Car Repair that likely existed prior to rental

Rented from FOX Rent a Car in Toronto. <br style="padding-bottom:0px;margin:0px;padding-left:0px;padding-right:0px;padding-top:0px;"><br style="padding-bottom:0px;margin:0px;padding-left:0px;padding-right:0px;padding-top:0px;">First off the "one" guy that picks you up from the airport is also the one that drives you in from the airport and checks over your car with you. <br style="padding-bottom:0px;margin:0px;padding-left:0px;padding-right:0px;padding-top:0px;"><br style="padding-bottom:0px;margin:0px;padding-left:0px;padding-right:0px;padding-top:0px;">MAKE SURE TO CHECK OVER THE CAR before you leave the lot! The individual will quickly look over the car and say nothing is wrong. BUT when you return to drop off the car, they will get you!!! I was personally dinged for a scratch on the front bumper (glad I booked with a credit card with insurance!!!). <br style="padding-bottom:0px;margin:0px;padding-left:0px;padding-right:0px;padding-top:0px;"><br style="padding-bottom:0px;margin:0px;padding-left:0px;padding-right:0px;padding-top:0px;">I was late for the airport and they wanted me to sign a form that stated I was responsible for the repair. I couldn't believe it!!! Then I was pestered constantly for when I got into an accident - I DID NOT GET INTO AN ACCIDENT, it was obviously there before, but I think this is the way the make up for their low rates. <br style="padding-bottom:0px;margin:0px;padding-left:0px;padding-right:0px;padding-top:0px;"><br style="padding-bottom:0px;margin:0px;padding-left:0px;padding-right:0px;padding-top:0px;">Also, got billed for an extra day because I brought the car back at 1:10pm, and picked up the car at 1:00pm the week before. The reason I was late, was because the "one" guy was out of the office dropping off another client. Had to argue after the fact to get the credit for the late arrival. <br style="padding-bottom:0px;margin:0px;padding-left:0px;padding-right:0px;padding-top:0px;"><br style="padding-bottom:0px;margin:0px;padding-left:0px;padding-right:0px;padding-top:0px;">WOW, just such a bad company - save more $, go ELSEWHERE, or in the end you will PAY!!!