Matt (owner) of Bear Trailersports and his assistant Jeff Hasslebach Bear Trailersports refuses to give me my cargo trailer's license plate.
I bought a cargo trailer for $5,500. From Bear Trailersports in Canoga Park in November. I was promised time and time again a license plate for my trailer. I paid in full $244. To the owner Matt and his assistant Jeff hasslebach. I was promised my license plate in January. It is now August and still no license plate.
They refuse now to return all of my phone calls and e-mails. Their customer service was excellent until they got their hands on my money to build my trailer. Then their customer service went sour. My trailer was two months late being completed, the paint on it was aweful! All equipment was mounted crooked and to put me at ease, they threw in a bunch of extras. Did not put my mind at ease at all! They claim to be L.A.'s "Best trailers in the industry". They are wrong about that.
I am not the first to file a complaint against them, nor will I be the last. One would think with all the money and patience I tolerated for all the companies excuses, poor customer service and just plain crap, I would be treated much better than this. Anybody out there looking to use this company, don't. Want any info. On them, just ask me @ [email protected]
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