March.
Clearly the corporation should have a few of the toughest support division in the united states. Period and time again I Have discovered grievances regarding Countrywide as well as their slow support.
I experienced it firsthand this goal, after my moms vehicle was vandalized and all wheels were taken. The correct state was created, a police statement was submitted and we waited for that claims adjuster to contact us. And we waited. And we waited. Therefore we named the statements workplace, plus they moved us to his phone-line, which obviously he didn't reply (appears this can be a great little pattern in this organization). Therefore we quit a note, and waited to listen to back from our insurer. One day passed and we didn't notice back, therefore we named, and again he didn't reply, therefore we left another concept. And we waited again... And we waited... And we waited... And we waited... And we waited. After nearly 14 days, we keep in touch with costumer support and clarify our scenario, therefore we get used in his boss. OBVIOUSLY she didn't reply, you are not coping with experts below. Therefore we begin feeling like we are caught in certain type of chart investment fraud where our calls should never be delivered, but alas, he calls 24 hours later. Actually, the vehicle continues to be privately of the road, resting on stones, awaiting these folks to solve something. But I digress...
So Today we get approached from the claims adjuster, he informs us somebody will come by and bottoms the vehicles harm, "excellent..." we announced with frustration. Accompanied by the most obvious issue "When?"."in about 3 times" fantastic...
So we now have no additional option, we consider the vehicle to become fixed out-of our very own wallet and wish that for whatever reason Countrywide isn't this kind of embezzling business because they've created themselves be seemingly.
Yet another week has handed (whole of 3 weeks-so much), today lastly some improvement hasbeen completed, our insurer faxes me the compensation contract. I study in surprise because they declare the fix expenses are 1800, unlike the 3000 which was really settled.
Therefore, they create us watch for 3 months, we're compelled to spend of our very own wallet, and when we do, they ultimately choose to create improvement and advise people that is their evaluation? Oh actually? How handy.
Toughest insurance provider I Have ever handled. And that I've had some very questionable insurance companies but atleast they arrived through at the conclusion.
Steer clear!
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