Usacomplaints.com » Cars & Transport » Complaint / Review: BMW service centre of Alexandria, VA - Return my car without any committed service and flat tyres. #643644

Complaint / Review
BMW service centre of Alexandria, VA
Return my car without any committed service and flat tyres

I'd the toughest support I actually have today at BMW of Alexandria. I slipped my X3 3.0i as of this support center at 9:30 am on 01/31 for gas support and replacment of driver-side bulb. I had been informed these support could be completed in only 3-4 hours which visit was created like alomost 3-4 days before. Nevertheless, I had been informed lots of issues must be transformed at 3:00pm as well as the gas support couldn't be achieved on that evening. I'd to make use of my very own vehicle about the additional day-so I requested them please to assist pn it. After I went there, I had been informed the gas support was nevertheless not completed as well as the lamp didn't be transformed, since the oil-pump is damaged plus they go out of lights!

Anyway, I acquired our vehicle with no dedicated support, but after push around 1-mile, my gf and me discovered the vehicle had something amiss. We stopped and discovered our vehicle had atleast 2 level tyres!!! Just how can something center return vehicles with smooth tyres!!! And that I swear to Lord these tyres were completely in good shape before I delivered it towards the support.

I tried to call-back towards the support center however they were shut subsequently (7:11pm), and so I needed to contact my insurance provider to deliver a cost vehicle, we waited in the car in 30 levels within the evening and hungry for just two hours to cost and fall my car at another support location (no BMW anymore). I'm truly pissed down by them! Please anybody provide us any suggestions about just how to criticism them efficiently, they've the toughest attitute to clients I'd actually experienced. Cheers.


Offender: BMW service centre of Alexandria, VA

Country: USA   State: Virginia   City: Alexandria
Site:

Category: Cars & Transport

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