Pep Boys replaced my front brakes. Nothing was wrong with them, just time to replace the front brake pads. First time brakes were done to my 2001 Ford Van.
They lifted the van up incorrectly damaging the underside of the body. They did not do the brake job correctly leaving out steps. Brakes squeaked, replaced them N/C but lots of time wasted, hours and hours on end to get them to do this, hubcap then fell off while driving as was lost due to the fact they did not put it on correctly.
More hours without my car. Then the rotors warped... Had the van all day but did nothing, more hours spent without a car, at the end of the day they say all they can do is refund my money... They ruin my vans brakes and want to give me $120 back so I can now take it to the dealer for approx. $500 to fix what they broke.
Will see this through to the courts if necessary.
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