Brought car in for a/c service on 07/31/25, blows hot air. Was told cause was a leak in system. Repair cost $682.50 paid by credit card. Returned on 05/18/26 with same problem. Was told rear passenger cabin was now leaking. Estimated cost to repair $1,031.49. Not happy with another a/c repair in 10 ...
Beware of standard and advanced services at Pep Boys! We brought in a diplomatic vehicle for standard air conditioning service and left with a damaged vehicle, a failed fuel pump, a ragged running engine, and several thousand dollars in expenses! When the vehicle was retrieved, it was decided to ...
I couldn't be happier with the fantastic tires and outstanding customer service from Steve at Pep Boys on North Avenue, in Lombard, Illinois. They were so accomodating and kind and I was on my way in no time! My car runs like new! Great job, pep boys:-) ...
Brought my car to get inspected. They gave me a list of things that needs to be done about 2,000.00 at first, Now would b about 3,000.00. I had a dianostic done for my highbeams which does not work (paid). This is one of the items that needed to be repair which was one of the last items on my list ...
In July I had Pep Boys put a new timing belt in my 2000 Hyundai. A little over a year later the water pump goes, blows a rod and ruins my engine. I find out that they should have replaced the water pump when they did the timing belt since it is a belt driven water pump and they never did it. Now ...
I have been a pep boy customer for over a year now. I came in for an oil change. The clerk behind the counter failed to ask what type of oil I wanted. I had assumed that that information would be in the computer as it is in other similar companies. Because I had a coupon, the clerk ...