I Purchased a 3 year Extended Warranty plan on 02/09. The cost of the plan was $3,180.00.
When I tried to get repairs done on 4/16. The problem was a bad A/C compressor covered in the warranty. The dealership, Crown Kia in Gadsden, Al. Could not get intouch with anyone at the contact numbers provided in the warranty information to get approval for the repairs on my van.
My son spent most of the past two (2) days calling all of the companies and numbers listed in the Warranty documents, all claim no responsibility for the contract, stating that they were only the Broker, or only the Administrator and they could not honor the repairs because the contract was insured by Capital Assurance Risk Retention Group Inc, 1327 Ashley River Road, Bldg. C, Suite 200, Charleston, SC 29407. This company is currently in receivership under control of the South Carolina State Department of Insurance, 803-737-6239.
The contract has several company intities written in large bold letters on the contract, but none have taken responsibility for this warranty plan They are as follows:
Vemeco Inc
800-577-6624
Vehicle Customer Care
888-792-3495
National Auto Warranty Services
800-649-1856
Butler Financial Solutions, LLC
888-650-4747
Captial Assurance Risk Retention Group, Inc.
570-288-6644
Need the companies who were so proud to put their names on the contract the honor the warranty I paid for.
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