I have an extended warranty with First Extended Service Corporation, also known as Portfolio. When I took my vehicle in for a warranty repair, they refused to honor the entire labor charge amount.
The contract does not state that labor rates will be modified in the least. Only that repairs will be made at no additional cost (aside from the deductible) assuming the damage/part is covered under the warranty.
Don't use this company! They have no idea what business ethics nor customer service are. This contract was purchased at North County Ford in Vista, CA and the owner of the dealership has a hand in this company as well.
Darrel
Surprise, Arizona
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