Usacomplaints.com » Cars & Transport » Complaint / Review: Chrysler Financial - Make arrangments to catch up your note, pay as agreed and have your car taken anyway!. #257323

Complaint / Review
Chrysler Financial
Make arrangments to catch up your note, pay as agreed and have your car taken anyway!

My husband and I have two vehicles leased through Chrysler Financial. We fell behind three months on both vehicles due to work injury (my husband is self employed) We made arrangements with Chrysler on 11/2/07 to make full payments on both vehicles on 11/5/07, once cash had cleared our bank account. On 11/4/07 they reposessed one of the vehicles. As it was a Sunday, My husband and I went to Citizens bank and had the manager make funds available to us that day so that we could Quick collect the funds via western union that day instead of Monday as we agreed upon. We obtained the funds and went to western union and wired $1865 to Chrysler that same day. On Monday I called Chrysler to see where I could retrieve my vehicle I was told that I had to pay the entire lease out to obtain and the monies that was forwarded to them was lost.

After being told that the vehicle would not be returned, I called western union to have the funds redirected to the other vehicle since they made it clear that we could not have the vehicle back unless we came up with about $23,000 (no one has yet to tell us the exact amount). Western union said that they would redirect. The next day I spoke to Pat Leady the collections manager and he decided that the redirection wasn't sufficient and called western union can told them not to. I the customer called western union back and they said the receiving party said for them not to redirect and they would not.

Long story short... Chrysler Financial has been paid up to November 14th for a vehicle I have no access to. And Western Union has taken away my right to redirect my money transfer to another account because the receiver told them not to.

I was never able to claim my property from the vehicle about $1,000 worth of cd/dvd's and my car was sold at a private sale


Offender: Chrysler Financial

Country: USA   State: Wisconsin   City: MILWALKEE
Address: PO BOX 2993
Phone: 2673087015

Category: Cars & Transport

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