Usacomplaints.com » Cars & Transport » Complaint / Review: Alamo Rent A Car - Alamo early return policy can triple your costs!. #257078

Complaint / Review
Alamo Rent A Car
Alamo early return policy can triple your costs!

Alamo includes a smart method to increase or double the statement of unsuspecting clients. Within the internet, I organized to rentacar from Alamo for 5 times and obtained a unique regular price of $149. Our return ideas altered and that I needed to return the vehicle about the next time. I completely likely to spend the whole $149 when I decided and was not buying prorated cost - actually the verification mail says that early results on unique regular prices aren't eligible for a proportionate reimbursement. Good. What I had beennot expecting was that for returning the vehicle *early* my statement leaped from $149 to $288. Whenever you return an automobile early Alamo views the agreement indicating the unique regular rate to become ended and alternatively costs you its standard daily price. Though this claus evidently exists deeply within the rental contract, there is no reference to this in my own verification mail and also the after I hired the vehicle the rental broker just described a $15 early return charge, nothing about increasing my statement. Whenever you hire a home in the seaside to get a week and choose to abandon on Friday in the place of Sunday, would you be prepared to spend double for departing early?

I Have tried to determine any coherent reason to get a business managing its clients such as this and certainly will think about none.

Like A footnote, after one furious trade having a customer support representative who scolded me that it's my "obligation to see the agreement" (perhaps I have to provide my lawyer the next time) an additional follow-up phone, Alamo did accept cost me-only the initial regular price.

See http://www.msnbc. Msn.com/identification/18964550 for another tale on a single subject.


Offender: Alamo Rent A Car

Country: USA   State: California

Category: Cars & Transport

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