I paid extra for a vehicle extended warranty. Part of the sales pitch—Just have the car checked by a repair facility and the repair facility can call and get authorization.
I took the car into a local dealership—the agency that was administering the policy—had recently purchased my contract—told the dealership—that an inspector had to check the vehicle. My concern—the inspector is paid by the "new" owner of my policy. Anything that was told me regarding "certified" repair facilty calling for authorization was false.
The car is unfixed—waiting for an inspector that is? Better? Qualifed than the dealer representatives or myself (certified tech. And industry trainer for technicians). I purchased the extended warranty because I dont' get paid for working on my own vehicle. So the idea of paying $50 deductible to get my car fixed by others—is very easy to accept.
Figure the odds—collecting thousands of dollars and always hiding behind red tape technicalities to avoid acting according to contract.
I did have one repair — was told part was not covered. Awaiting information to substantiate the statement.
Good luck dealing with these people. I have requested copies of all paperwork—following finishing the payments over a year—no identification that my contract was sold out—Continental sold to Royal (Lyndon Ins.Co.) but I didn't know about that until I needed service that has yet not been provided. No remuneration is offered to cancel policy and receive refund of unused monies. "doesn't exist according to the person reading the "fine" print on the contract"
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