I bought a PC from HP said to be delivery e November-25 by Fedex Home Delivery. I called around 8:30 Am EST to Fedex to obtain approximately period of shipping of the bundle.
-Costumer Support solution: We don't understand it may be between 8:30 AM to 8:00 PM.
- my-self: would you please provide me a period screen and so I do need to be house all-day long.
- Costumer Service: Sorry there's no method that we are able to let you know that.
- My-Self: thanks for no supporting me.
I wait till 12:10PM and that I quit for my GYMNASIUM at return at 1:20PM Fedex quit a label at my door showing the bundle couldn't be shipping since trademark was needed.
And So I call, FEDEX to discover when there is any opportunity to discover where's the vehicle and so I may intercept it and obtain my bundle:
I clarify my scenario to some costumer support and he or she usually stated I'm pleased to assist you to I'll link you using the final who manage this kind of cargo. Ok and that I wait.
- Costumer support: - Me I assist you to Friend,
- My-Self: - Yes I described my scenario again.
- C.S.- Sorry Friend but we don't have connection with the driver. (used to do not think that)
- My-Self: would you advise me the road and so I may attempt to intercept him?
- C.S.:- Sorry Friend, we don't realize that info the Driver create their particular street. (That We didn't think that possibly)
- My-Self: would you please inform me which zipcode is likely to be around and so I may intercept him?
- C.S.: Sorry we don't have that info.
- My-Self: would you please discover that out and I would like to understand.
- C.S.: Sorry we do possess a method to discover that out.
- My-Self: would you please provide me together with your boss?
- C.S.: He'll let you know exactly the same. Maintain a moment…. 20 moments later She turned up about the telephone and Stated -Sorry They're in a gathering May he contact you back?
- my-self: Certain this really is my telephone 703-217-……. And incidentally It required you 20 units to discover that you simply boss was active. Thanks for not supporting.
- 2:42PM Boss called me. I described the problem as well as that I really could genuinely believe that a Large Organization like Fedex may have motorists with no mobile phone, that Fedex won't set a driving street to his motorists and-or a driving region for shipping.
- Boss I'm Mr. …. And that I am the Overall Director of the final. I would like to let you know that many of our driver are subcontractor that Fedex don't need to possess or provide Mobile Phone Numbers, minute we don't have established street for home-delivery therefore the driver create their own road.-my-self which means you imply that you fill a vehicle with mixing zipcode, combining places like DC, doctor, Virginia??? Boss: Number we're combining various zipcode of Va which means you are informing me that Fedex blend various zipcode like Alexandria, Vienna Richmond, Arlington, Manassas, and Culpeper??? Boss: No…Not We simply blend Alexandria and Arlington.
- My-Self: which means you don't we're your vehicle or even the product there are designed to shipping today. – Manager:- that's appropriate.
- My-Self: Well Friend, sorry to listen to that the business like your is managing my product, with such disorganization and insufficient assets.
- Boss: Well Friend we managed 1-Billion pounds of company each year.
- My-Self: Well Friend if Fedex is handle 1 w. Bucks just how which you explained sorry for that costumer and that I don't for just how long you'll possess a work the corporation.
- Set my bundle for get and certainly will make certain number to uses you business again.
Thanks
By
0 comments