I purchased a used 2004 Chrysler Sebring Convertible from this dealer on 8-14-05. The salesman Jim Mosher and the Finance Manager, Ken Bognannum assured me the car was equipped with Anti-lock brakes.
Approximately two qweeks after purchasing the car a child ran out in front of me and when I hit the brakes, the brakes locked up and the car skidded almost hitting the kid. Once the tires started to skid I had no control over the car.
I immediately informed the dealership of this error. The manager, Al Knox told me I was better off because the stopping distance was shorter. The sales Manager Wes, said he would look into it.
Both Jim and Kenny denied ever telling me the car had ABS. When I mentioned to Wes that I would pursue all legal remedies necessary he said " yeah, but then your lawyer sends us something, we give it to our attorney who calls you and tells you to go s*t in your hat".
This entire situation has been treated by the dealership as if I simply didn't like the car and wanted something else. I have made several offers to try and correct this situation but the dealership has essentially said that I'm lying and they consider the matter closed.
At this point all I want is to have them buy the car back for the amount of the loan I took out to buy the car which right now is $20600. The reason they have rejected my offers is that they only want to give the current trade value on the car. This means that I have to come up with 10,600 in cash.
This dealer has violated the covenant of good faith and fair dealing implied in all contracts in Massachusetts.in addition to the stonewall tactics, they have also fraudulently inflated figures on the P&S in order to make banks look more favourably on lending money for the purchase. ON this sale they listed the trade value of my old car at 20,000 when it was actually 15,000. They also listed the sales price of the vehicle at 22,500 instead of the 17,695 I paid. The additional amount in the actual loan was to cover the negative equity I had in my trade.
This dealership and all of it's employees that I have dealt with, including Tom Barenboim the owner, has willingly and knowingly exercised bad faith in almost every step of this transaction. They know that I had to rely on the information provided by the salesman because information on this model was unavailable in print or online.
Now I've been ripped off by Clark Chrysler Jeep.
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