On Saturday, April 16, a friend and I visited Chili's located near the mall in Valdosta, GA around 1pm. When we arrived, the restaurant was not busy and we was seated pretty quickly, The service there was horrible, though! The waitress paid us absolutely no attention. It took her ten minutes to come take our drink order, and since it took her so long, we went ahead and ordered our food too. After waiting another ten/fifteen minutes everything came out at once (courtesy of another waitress). My friend and I noticed that our waitress wasn't just neglecting us, but she was neglecting her other tables too. When we was finished eating, we waited thirty minutes on our tickets (even after asking 2 different servers, including an employee that was dinning in the booth behind us—she overheard the conversation between my friend and I). The manager actually walked out and was talking with the girl, his waitress, that was dinning in, and when were still ticketless, the girl told him, he walked over, apologized, and said he would go get our ticket. He did not suggest a discount on our bill or anything of that matter. Five minutes after his attempt at being a "manager, " our waitress came with our ticket, and we walked out the door paying the entirety of our bill. SO needless to say, not only is the service HORRIBLE but the management is HORRIBLE too! We should have been in there, at the most, forty-five minutes, but we ended being in there for two hours.
If you're in Valdosta, GA and are thinking about dining out—stay away from this Chili's and their poor service! If I could suggest something, go to Cheddar's—great service, food, and good prices!!
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