Usacomplaints.com » Cafes, Bars, Restaurants » Complaint / Review: Applebees - Lousy Service. #475018

Complaint / Review
Applebees
Lousy Service

Just last week my hubby and I went to Applebees and after we were seated we noticed we were the only ones there except for 1 person at the bar, it was after 2:00 in the afternoon and ye would think that with it being so empty we would have gotten fast service but we didn't, our waitress finally came over after 10 minutes and asked us wot we wanted for drinks, we ordered our drinks then she went off to go get them, or I had thought, we waited for another few minutes then I finally got up to go look for her, she was no where to be found, so I went to the hostess and told her we wanted our drinks we just ordered and she said she would take care of it then I remembered I had left my purse in the car and we to go get it, to my shock our waitress was outside smoking a cigarette so I walked over to her and asked why she was outside and she said it was her 15 minute break, I got so angry and just turned around, when I got to our table our drinks were there and I told my hubby I wanted a different waitress and we got one and she wasn't no better, she took our order (his was alfredo sauce with shrimp, mine was the fish platter but had asked for the regualar batter and not the beer batter), we waited for another 15 minutes or so and when we got our food my hubands was cool and not even warm, mine as I said was suppose to be regular batter but got the beer batter, so again I go looking waitress #2 and she was sitting at the bar but on the other side where we could not see her and I walked up to her told her our food was and and the order was wrong, she had the dam nerve to roll her eyes and I told her to take the food and shove it up her arse then I walked back to our table and she had thought to give us a bill, not happening, when got to the cashier I told her exacly wot had happened and she said we still had to pay since we both took bites of our food and told her I wanted to see the manager whom had just at that moment walked in and the cashier told her we were refusing to to pay our bill and I explained why, the manager was smart enough to comply, we will never go back there ever again.


Offender: Applebees

Country: USA   State: New York   City: Watertown

Category: Cafes, Bars, Restaurants

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