Complaint / review text:
Capital One recently sent me an offer to temporarily increase my credit limit with checks. I deposited the $500 check into my checking account, just like it said I could do in their letter the checks came with. I just got notice from my bank that Capital One didn't honor the check and it showed up in my checking account as a debit of $500 plus a returned check fee of $5.
I called Capital One, to find out why this happened, they gave me a total runaround. First they told me that I couldn't cash those checks that they were only for balance transfers, I read them their letter and they said it was a mistake.
Then I asked for a supervisor who told me that, yes I could deposit them into my checking account, but since my available credit limit wasn't high enough they did not honor the check. So long story short, I now owe my bank $500 and Capital One THINKS, I owe them $500. I really hope someone can help me, thanks!