Complaint / review / scam report
FCNB - First Consumers National Bank
Fcnb ripoff charges overlimit fees before account has cycled

Complaint / review text:
I would just like to say that FCNB chares overlimit fees on payments that have not be paid for the current month in question.

I understand that late/overlimit fees are charged to accounts once they have cycled for the month (and show up on the next bill). So why do they continue to charge me a overlimit fee before I have paid my bill for the month (they don't know how much I am going to pay!).

The internet balance that I see is always different from the statement balance that I have received in the mail. This SHOULD typically happen after an account has cycled, but not with this company. You think you are paying on the current balance, when in fact you may be paying on the balance that already includes the fees for the next month, therefore keeping you in a cycle of overlimit/late fees.

Fcnb is very decepitive in their practices!

Contact information:
Author: Contact with Author

Offender: FCNB - First Consumers National Bank

Country: USA   State: Nebraska   City: Omaha
Address: P. O Box 2638
Phone: 8664751434

Category: Business & Finance


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