Usacomplaints.com » Business & Finance » Complaint / Review: Greendot - Lost / stolen, customer service, expitited, account access. #822436

Complaint / Review
Greendot
Lost / stolen, customer service, expitited, account access

I had thought i lost my greendot card, so i called to have it cancelled.
There was still money on account so they did close thee card and started a new one.

How ever there is still over 100 dollars on my account.
BUT account is frozen until i acticate new card
which is going to take 7-10 BUSINSS days to arrive

There is no option to expidite like they do when u get a brand new card.
And I cannot get holkd of live person due to enen if i use my ssn it says this acount has a sevcurity loc on it and wont put me to a live person so i can try to get a tempory number i can use instantly so i can access my account and pay bills that need to be paid asap

CS sux at GD and when i get card finaly i may never deal with them exept to use money paks to load my other upside caRDS

I cannot even acces my account to pay bills they did not even give me a option to get temp card.
What a rippoff.


Offender: Greendot

Country: USA   State: California   City: Monrovia
Phone: 18667957597
Site:

Category: Business & Finance

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