As of last week I decided to buy a GreenDot premier card thinking I could do wonders with it, but it isn't a good thing it is a nightmare. I put 500 dollars on the card just to tuck away some money and that way I won't spend it. Well first they tell me they can't verify my address. Then they tell me to fax my id and a signed utility bill from my fiance that i reside with him to get my personalized card. I made the deposit on the 26th and now its the 30 and I don't have access to my money. They told me it's going to be up until the 4-5 of november before I will recieve my card.
It is impossible to speak to a live person better yet an american that you can understand. And don't think they won't disconnect you when you ask for a manager or try to act like they are one and change there voice. I still have not seen my money and now I have recieved a notice on my phone my balance for the account which should be 500 since I don't have access to it is now 490. How can they take money from me when I haven't even had a chance to use it.
Then they tell you to get on line for free access to you account. When you go to there site you can't get to your account it take you to other sales deals and sends you to other sites when you try to access. This is crazy. When I get the card I am going to withdraw all my funds. But I am going to try something first. I'm going to try to go to the store and get a refund...
0 comments