Complaint / Review
Wells Fargo
Fees

I hate all banks. Today, I especially hate Wells Fargo. We have our mortgage with them and a HSA with them. Last year, they offered me a credit card that would earn $ towards the principal on my house. I thought that was a good idea and I set up auto payments for any bills that took Visa.

One of my husband's dumb ass doctors couldn't figure out how to run the debit card that goes with the HSA, so I had to go to the bank to get a cashier's check. When I was at the bank, they said I couldn't take a cashier's check from the savings, but I could open a free checking account with $100. And I could get the casheirs check that way. They said I didn't need to use the checking account, it was free and it would just sit there in case I ever wanted to use it.

Today, I get a statement showing $30 fee taken out of the checking. I called and they put me through to the premiere checking specialist who said the checking is only free if I have a $25K balance. I've never had a $25K balance at Wells Fargo. I asked if that was new because it sat there for months without the charge. He said no, but that the bank took my mortgage into consideration when I opened the checking and he would be happy to transfer it to a free checking if I wanted. I said no, close it right now. He said another $30 monthly fee went through, so I had $40. That he could transfer to my HSA. Whatever, I told him do that.

I will be closing all the accounts there, just sayin. I wish I could move my mortgage away from them, but that isn't an option right now. If it ever becomes an option, I will do it for sure.

Other things Wells Fargo has done in the last few months:

*Starting charging my HSA $3.95/month - it wasn't like that when I opened it.

*We pay the mortgage in broken up payments each week instead of monthly in order to pay it down faster. They hold the money and don't apply it to the principal until the entire payment (PandIandescrow) it in the hold account and then they apply it. Therefore, cheating us out of paying excess amount directly on the principal.