We bought a van in 2006 having a four-year support agreement. It mentioned when we didn't make use of the support that people could be returned our complete quantity fo the support agreement. (about 1500.00) We adopted all methods (like jumping through hoops, it's no simple procedure) to use for the reimbursement. Th agreement claims you will get a refund 60-days after anything continues to be confirmed etc. We submitted for this in Sept (you simply possess a one month schedule to obtain all of the necessary paperwork in or that you don't obtain your reimbursement) Weeks pass and lastly in January they stated that we'd be cut a check up on Jan. 28. We never received the check. After countless calls and voicemails we were informed they might reissue the check.
It Is now nearly the finish of March and we still don't possess a check. We've quit a lot of voicemails with various people (atleast 15) as well as towards the leader of the company) We've never obtained a call-back in the company. Whenever we ultimately could enter contact with somebody they didnt understand what was happening or how to proceed. What type of business is that this and just why are they still running a business. I'm so embarrassed with this particular organization. That is what wrong using the globe nowadays, no body cares. That may not be a lot of cash for them however it would be to me. Be cautious who you need to do business with. We've yet to solve this, wish we do but I'm as if it might be a lost cause. They must be embarrassed of the bad customer support.
0 comments