Usacomplaints.com » Business & Finance » Complaint / Review: Home Depot - 30% Off Credit Card Promotion Ends in Incomplete Application. #775726

Complaint / Review
Home Depot
30% Off Credit Card Promotion Ends in Incomplete Application

Home Depot has a promotion for customers to sign up for its Home Depot credit card.

The "bait" is: Get our credit card today and you will receive 30% off on your purchase.

The "switch" is: after getting some basic financial information, the clerk regretfully says, "I'm sorry, we can't complete your credit application today. You will receive a letter requesting additional information."

This accomplishes two things. First, they do not have to give the 30% discount, and second, Home Depot now has information to contact the customer about their credit card. After all, who wants to have a declined credit card application?

In my opinion, this practice is dishonest and should be investigated by governmental fraud control agencies.


Offender: Home Depot

Country: USA
Site:

Category: Business & Finance

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