Usacomplaints.com » Business & Finance » Complaint / Review: Direct Merchants Bank Credit Card - Fraudulent billing (unauthorized protection fee), lied, harrassed (swore at me on phone), overcharged, sued me. #69940

Complaint / Review
Direct Merchants Bank Credit Card
Fraudulent billing (unauthorized protection fee), lied, harrassed (swore at me on phone), overcharged, sued me

This company should be put out of business and sued by eveyone! They sent me a $1000 credit card in the mail, all I had to do was call to activate. I did and wish I hadn't. My card neared its max a while later and they increased my limit automatically.

At $1500 I had trouble and missed a couple of payments. They started charging me for a "Payment Protection" plan, which I knew nothing about or authorized. I was being charged between 80 and 150 dollars a month in over-limit, late, and P.P. Fees!

I called to set up repayment, and was told 3 payments of $110 would bring my account current. Great! Then while I was making the three make up payments, they were charging me at least $130 a month in fees still, you do the math!

Finally, I could do nothing, my mortgage etc, were getting behind.

It ended up being over $5000 dollars they say I owed them, for a $1500 dollar card. They charged me those fees for so long, just so they could get the balance of $5000, and Sue Me!

Which is what the did, I paid them almost 3000 of the 5000, and missed two payments of $250 (Because I had to catch up mortgage Etc) and they decided to garnish my wages. This is Bull@#!!


Offender: Direct Merchants Bank Credit Card

Country: USA   State: Arizona   City: Scottsdale
Address: 17600 N. Perimeter Dr
Phone: 4803754000

Category: Business & Finance

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