My mortage was just sold to OCWEN by WAMU - On tuesday I called and contacted the for a resolution as to why my payment was not automaticly deducted as it has for the past 10 years? They responded (you will get something from us soon)?? On the automatic phone it stated that my payment was due January 1?? It is now January 20th. I e-mail them as of today no e-mail back - I then called and asked them for a payoff figure so I can pay them off and be done with them well get this "They won't e-mail" if fax they will charge you $20.00 and for the courtesy of a mail (which I've yet to receive 6 days later) is a $10.00 fee OK I'll live with that.
Also, I asked give me wire intructions - they won't accept them??? -0 to make matters worse - on Thursday 22, I get a payment notice and a late fee of 53.00. On Friday a lteer dated January 16 but postmarked January 21 I receive a welcome letter and how I can make my payments! I just want to pay them off! Please help me obtain a payoff figure and an address i can send my check not a po box since i need to send it certified!!!
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