Please wait for a site operator to respond.
You are now chatting with 'Amanda'
Amanda: Thank you for visiting SwipeBids. We are here to help you win auctions, save money and have a great time. Who am I speaking with?
Jimmy: jimmy
Amanda: Hi, may I have your email address please?
Jimmy:[email protected]
Amanda: Ok, how may I assist you?
Jimmy: I read that this is a scam and they were right. I guess I'll have to call the JP
Amanda: SwipeBids is most certainly not a scam. Though given how great some of our bargains are, I can understand why you might be suspicious. We are a company that sells products directly to consumers after they have won one of our auctions. Because of the high volume of sales we have and the income we generate through bids, we are able to let people purchase products at a much lower cost than normal retail. And because we are the ones shipping the products, we have much more control over the process – unlike other auction sites that let people sell their own products. I hope this clarifies your concern.
Jimmy: If you can't provide a refund it is a scam.
Amanda: Please CLICK HERE for details that were stated on your checkout page as you confirmed your original purchase. This checkout page and its disclosures have been approved by our Attorneys, and comply with strict credit card regulations issued by your bank to ensure the charges cannot be disputed.
Jimmy: Any respectable company can reverse it. You have everything set up as a runaround. This is the giveaway of a scam. You can't possibly expect a person with a brain to believe your line.
Amanda: We do have a 30 Day Money Back Guarantee to ensure you are completely satisfied, please CLICK HERE and follow the easy steps to ensure you get this issue resolved.
Jimmy: Any respectable company can reverse it. You have everything set up as a RUNAROUND. This is the giveaway of a scam. You can't possibly expect a person with a brain to believe your line.
Amanda: As customer satisfaction is our top priority, we have a 30 day money back guarantee in place; all you need to do is follow the 3 easy steps to qualify and ensure you get the best possible results.in addition, I am authorized to credit your account 500 free bids (a value of $300.00), which will greatly improve your chances to win an auction for great items like a laptop, T. V, camera etc... Please CLICK HERE to see a complete list of 1000s of past happy winners this month. This offer is limited to select customers and it provides you with a great opportunity to have another try at bidding. Shall I go ahead and credit the 500 free bids to your account?
Jimmy: NO
Jimmy: It is a scam. I'll fix it
HELLO: hello
Amanda: As I stated previously, our checkout page and its disclosures have been approved by our Attorneys, and comply with strict credit card regulations issued by your bank to ensure the charges cannot be disputed. Please take the time to read and follow the easy steps in the link for our 30 day Money Back Guarantee to ensure you get the refund. Once again to get to the link, Click Here
HELLO: can i talk to a real person
HELLO: not a false advertisment of a live person
Amanda: Yes! I can assure you I'm a real person
HELLO: then if this isnt a scam there would be no reason not to refund me
Amanda: I do not have the ability to refund you until you have followed the 3 easy steps provided on the link for our 30 Day Money Back Guarantee. Unfortunately, I am unable to assist you any further. Please take the time to follow our incredibly easy 30 day money back guarantee CLICK HERE.
HELLO: Jim: We apologize for the inconvenience. There was clearly some confusion with this purchase. We do not want to see our customers unhappy. We will issue a refund to the credit card you purchased from. The refund will take 5 -10 Days to show on your credit card statement.
Amanda: As I stated previously, our checkout page and its disclosures have been approved by our Attorneys, and comply with strict credit card regulations issued by your bank to ensure the charges cannot be disputed. Please take the time to read and follow the easy steps in the link for our 30 day Money Back Guarantee to ensure you get the refund. Once again to get to the link, Click Here
HELLO: once again, if this is not a scam i want my money bacj
HELLO: back*
Amanda: I do not have the ability to refund you until you have followed the 3 easy steps provided on the link for our 30 Day Money Back Guarantee. Unfortunately, I am unable to assist you any further. Please take the time to follow our incredibly easy 30 day money back guarantee CLICK HERE.
HELLO: the local news is investigating yall, the bbb said there investigating yall, i never acknoledged 150 dollars that YOU ALL selected for me
Amanda: As I stated previously, our checkout page and its disclosures have been approved by our Attorneys, and comply with strict credit card regulations issued by your bank to ensure the charges cannot be disputed. Please take the time to read and follow the easy steps in the link for our 30 day Money Back Guarantee to ensure you get the refund. Once again to get to the link, Click Here
HELLO: yes it says signing up, it says nothing about being billed, nothing about signing up for 150 dollar deduction, it is signing up to veiw your page. Please tell me were i selected on the credit card section to bill me 150 dollars
Amanda: I do not have the ability to refund you until you have followed the 3 easy steps provided on the link for our 30 Day Money Back Guarantee. Unfortunately, I am unable to assist you any further. Please take the time to follow our incredibly easy 30 day money back guarantee CLICK HERE.
HELLO: there is nothing on that page that directly directs me to say im paying, it says registering
Amanda: As I stated previously, our checkout page and its disclosures have been approved by our Attorneys, and comply with strict credit card regulations issued by your bank to ensure the charges cannot be disputed. Please take the time to read and follow the easy steps in the link for our 30 day Money Back Guarantee to ensure you get the refund. Once again to get to the link, Click Here
HELLO: the three easy steps say nothing about signing up, being billed, and then winning
Amanda: I do not have the ability to refund you until you have followed the 3 easy steps provided on the link for our 30 Day Money Back Guarantee. Unfortunately, I am unable to assist you any further. Please take the time to follow our incredibly easy 30 day money back guarantee CLICK HERE.
HELLO: so not scam but keep saying the same thing like a computer bot
Amanda: I can assure you I'm a real person - Like most companies, our bosses like us to use some prepared answers to questions as a quality control measure. This also makes it easier to handle questions quickly. And, it makes me less likely to make a typo!
HELLO: can i speak with jim
HELLO: then if your not a bot, call and talk to me
Amanda: I'm sorry, he is not available right now.
HELLO: shalon
Hello:?
HELLO: comp bot cant generate alot of messages at once or something?
Amanda: Please hold while I transfer you to a Shalyn.
Please wait while I transfer the chat to 'Shalyn'.
You are now chatting with 'Shalyn'
Shalyn: Hello, I am Shalyn (Supervisor on duty).
Shalyn: How may I help you?
HELLO: if this is not a scam there would be no reason not to credit my card back
Shalyn: I do not have the ability to refund you until you have followed the 3 easy steps provided on the link for our 30 Day Money Back Guarantee. Unfortunately, I am unable to assist you any further. Please take the time to follow our incredibly easy 30 day money back guarantee CLICK HERE.
HELLO: Jim: We apologize for the inconvenience. There was clearly some confusion with this purchase. We do not want to see our customers unhappy. We will issue a refund to the credit card you purchased from. The refund will take 5 -10 Days to show on your credit card statement.
HELLO: he did it
Shalyn: One moment please.
Shalyn: When did you chat with Jim?
HELLO: i didnt, but he has refunded for someone in the same position i am in
Shalyn: Yes he did that earlier. Because that customer must passed all money back guarantee procedure.
Hello: no
HELLO: it says in the statement
HELLO: There was clearly some confusion with this purchase.
Shalyn: http://www.swipebids.com/guarantee.php
Shalyn: Please click on the above link to follow the money back guarantee procedure.
HELLO: i dont care nothing about the 30 days
HELLO: when i filled out all my information on the right column of that page it said nothing about money, nothing about being bill for a year. On the left side of that page it talks about a year membership, nothing about thats what your being billed
Shalyn: Please CLICK HERE for details that were stated on your checkout page as you confirmed your original purchase. This checkout page and its disclosures have been approved by our Attorneys, and comply with strict credit card regulations issued by your bank to ensure the charges cannot be disputed.
HELLO: please explain to me were that is linked to the information on the left? It says nothing about the yearly membership
Shalyn: Please scroll down the page and see in the red lined text.
HELLO: membership details, is not stating this is what your buying
HELLO: what red lined text?
Shalyn: "membership signup is not refundable.
HELLO: i didnt sign up for a membership
Shalyn: And, "This shows you the membership purchase and how much it costs to join"
HELLO: ok, on the right side of that column were it ask for all my information were does it give me the option to choose what i want? Were does it state that im being billed, or taking 150 dollars from me, were does it state im getting a 1 year contract for putting in my SHIPPING information
Shalyn: Please read (Includes 300 bids) ($150 total)
HELLO: its a scam yall try to tell people that limited people can join so they rush threw it, limited is a lye, because i monitored the site all day yesterday and it said the same thing, so i know that is yalls game plan. Knowing yall are going to get them
HELLO: why ask for the credit card info under the shipping info were you make people believe that its for paying for autioned items.
Shalyn: As I stated previously, our checkout page and its disclosures have been approved by our Attorneys, and comply with strict credit card regulations issued by your bank to ensure the charges cannot be disputed. Please take the time to read and follow the easy steps in the link for our 30 day Money Back Guarantee to ensure you get the refund. Once again to get to the link, Click Here
HELLO: my bank will dispute it
HELLO: so Jim has the authority to refund someone and you don't?
Shalyn: You have to wait till July 2
HELLO: so then i can get another run around
HELLO: have you all been investigated by the BBB.
Shalyn: We stand by the customer service and quality standards of the Better Business Bureau. That's why we are offering our customers complete customer satisfaction day in and day out.
HELLO: obviously not
HELLO: i dont want to use the site im not going to be satisfied to spend money i dont have, and you wont refund me. I would in the retail side of things i know what real customer satisfaction is
HELLO: work
Chat session has ended.
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