Please wait for a site operator to respond. You are now chatting with 'Maddy' Maddy: Thank you for visiting SwipeBids.com Livechat Line. Our goal is to provide youwith excellent customer service while assisting you with any questions or concerns you may have. We are here to help you win auctions, save money and have a great time. May we start with your name please? You: HI, when signing up, what are the start up cost? Maddy: The Membership offered since July 29, is a lifetime membership charge of only $159.00. The full membership is charged upon signing up and as stated, 300 bids are deposited to your account upon signing up to allow you immediate access to the bidding site. You: I did not know that, how to I cancel and void the transaction? Maddy: I wouldbe happy to assist you with your concern, so in order to pull up the details of your account, can you please provide me with your full name, e-mail address and zip code? You: Theodore Scheidell, tedscheidell@socal. Rr.com, 92648 Maddy: Please wait while I check your order details in our system. You: Okay Maddy: I can certainly help you with your cancellation request, but first I would like to point out the benefits you received with the Lifetime Membership. You have received the original 300 bids that were credited to your account upon registration; our guarantee to win an auction with those bids or they are replenished free of charge, and of course our Money Back Guarantee. All of this, for only a one time charge of $159.00 which was processed upon your registration. Would you like to re-consider the cancellation and check out the great items up for auction instead? You: Sorry, I am not interested in the sign up cost and would like it removed from my charge account. I do not want the membership. Maddy: Certainly, I can help you with that. Typically we do not allow for refunds under these circumstances, as the price is very clearly disclosed. It is the consumers responsibility to read the page carefully before entering credit card information. Regardless, I will gladly provide you with thissimple refund form for you to complete as it is required by our bank inorder for us to issue your refund. Please CLICK HERE to get a refund.
Is there anything further I can assist you with today? You: In CA there is a 3 day refund policy. The 90 days is too long. How do you void the credit transaction? You: Its only been three minutes and not fully disclosed upfront. Maddy: Likemost Retail Stores, we too require your original signature in order to process any refund through our Bank. As I have previously stated, the price is very clearly disclosed and we typically do not allow for refunds under these circumstances. Once again, please CLICK HERE to follow the easy steps necessary to ensure you receive your refund.
Is there anything further I may assist you with today? You: Yes, I would like your corporate telephone number please? Maddy: To get assistance via phone, please call this number: 1-866-389-3870 (Mon Sat8 am - 9 pm & Sun from 10 am - 6 pm Eastern Time). If you are planning to call in regards to a refund, please be informed that they will not be able to assist you with a refund and will direct you back toour Livechat site. However, I am here to provide you immediate customer service. You: I would like the office of the President of your company please. Maddy: I am the customer service supervisor on this shift.
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