Do not sign-up for swipe auctions fraud & scams
I made a terrible mistake and clicked on a Facebook ad for SwipeAuctions. The site is FULL of clutter and for a reason, they hide the fact that you will be charged $159 for signing up then $12 a month for some sort of bonus bid thing which again is hidden in mounds of clutter as you click through the site.
To ensure you have no idea that you are charged these regular fees are not shown in your account activity report online with SwipeAuctions, you have to check your credit card statement.
Lets talk about trying to get away from them #1 you cant find anything on their site in regards to cancelling your account. You have to try and use their online chat feature to get help. When I called my credit card company to have the charges refunded they said there was nothing they could do but they did provide me SwipeAuctions customer service number (1-866-389-3870).
I contacted customer service and they assured me they wanted everyone to be happy with their service so they were kind enough to send me the FIVE page form to fill out and SNAIL MAIL back to their office. They claim they need original signatures to refund the money although they have no problems charging you with nothing more than the credit card number. To try and ensure they are sending the correct person the money even though they could just directly refund your credit card just like any other business in the world could do. Once you have your FIVE PAGE form filled out and provide a photocopy of a government issued piece of ID THEN you need to mail the form so that YOU CAN follow up with them in FOUR weeks to ensure the refund goes through. If you fail to follow up then they will not issue the refund (nice hey..).
Overall I have little to no hope of ever seeing my money again, I just hope not to lose anymore.
The best thing to do is to cancel your credit card and have a new one issued. IF SOMEHOW you manage to get them to credit you back they can still use the old number to send the refund, they just can't make anymore charges. DO NOT tell them you cancelled the old card.
Do yourself a favor and do not sign-up, if you have and you are having the same issues as the rest of us please let people know.
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