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You arenow chatting with 'Jessica'Jessica: Thank you for visiting SwipeBids. We are here to help you winauctions, save money and have a great time. Who am I speaking with? You: help = I just signed up and did not realize I used all my bidsyou: my name is coreyyou: and I though i wonJessica: Could you please provide me with your full name and emailaddress, so that I can pull up your details? You:
Jessica: Please wait while I check your order details in our system. Jessica: Yes, you have used all of your bids. You: I thought that a bid meant per item not per click - did I getthat right? Jessica: Yes, you got it right. You: Can I start over? I did the tutorial and did not get it - or canI get my money back? Jessica: The bidding process is simple. Each product starts at just onedollar. Then, people place bids on the product. Each time someone places a bid, the price of the product rises by 1 cent. The timer keeps going down, and whenthe auction falls below 5 minutes, if anyone places another bid on the itemthen the timer will reset to 10 seconds. When bidding stops and the auctionends, last bidder wins! Jessica: If you have been unsuccessful at winning an auction, I canreplenish the total amount of the bids you originally purchased this one time. You: you guarantee that you can win an auction right? And I only haveto bid on the auctions of stuff I want right? You: what if you run out of bids and you didn't win anything? Jessica: I can give you all your bids back one last time. Jessica: Do you want me to do that? You: Your site says you guarantee one win or you will refundJessica: It is says that we will give all the bids back to your accountnot the money. You: so if you never win - you keep giving the bids back? Youguarantee one win - that is the ONLY reason I signed upJessica: Sorry, we will give it only one time to you. You: Play fair or I will go to the FTC and they investigate EVERYcomplaint - you guarantee a wiyou: so if that is not the case - please refund the moneyJessica: We are ready to give all you bids back to you one time. Jessica: That is all we can do for you. You: How long has this site been up? You: Please put your supervisor onJessica: Swipebids launched on 25 Feb. Jessica: I am the customer service supervisor on this shift. You: You made a guarantee and you need to honor it -your homepage andyout tutorial says its so simple we guarantee you will win or we will refundyou moneyyou: Then you CAN refund the money - please honor your guaranteeJessica: We do not say that we will refund the Money... We give you allthe bonus bids (300) back in case you don't won anything with them, just onetime. You: That is not what your video in the box says or the saying on therightJessica: Please copy and paste that information there. You: https://www.swipebids.com/chg_registration_pg2.php? Sessid=nm0ive6ijiei48n2mc5pcdmdg3&awt_m=1btbI9038rx&awt_email=you: it does not say one time - you guarantee that if a person doesnot win you will fully refund the bids - so you can play until you winyou: Or if you do not want to play this way - refund my money and Iwill go away - but I will bring the FTC into thisyou: I feel ripped off and you just stole my money to buy a newcomputerJessica: Ok, please see the green box, which says You're Guarantee toWin. You: yes it says REAL BIG - you are guaranteed to win - I am notbeing mean but I really feel ripped offyou: Quoting youYou're Guarantee to Win. Jessica: So, I have just told what we have shown on the website. Jessica: So, would you like me to credit 300 bids in your account? You: Do you understand that the FTC will close down your site fasterthan anything you have seen - they even investigate cell phone problems - and Iam in law and social media - do the right thing and REFUND the money - you havethe powerJessica: Please CLICK HERE for details that were stated on your checkout page as youconfirmed your original purchase. This checkout page and its disclosures havebeen approved by our Attorneys, and comply with strict credit card regulationsissued by your bank to ensure the charges cannot be disputed. You: The FTC complaint is up on my screen - by law you have to refundmy purchase - I did not win anythingJessica: We do have a 30 Day Money Back Guarantee to ensure you arecompletely satisfied, please CLICK HERE and follow the easy steps to ensure you get this issueresolved. You: Link not workingJessica: http://www.swipebids.com/guarantee.phpyou: Okay so refund the money pleaseJessica: You have to follow all the conditions for full 30 days to getthe refund. You: I was guaranteed to win and I did not - that is falseadvertising - so refund the money please - you have the power to return themoney and this chat is subpoenableJessica: As customer satisfaction is our top priority, we have a 30 daymoney back guarantee in place; all you need to do is follow the 3 easy steps toqualify and ensure you get the best possible results.in addition, I amauthorized to credit your account 500 free bids (a value of $300.00), whichwill greatly improve your chances to win an auction for great items like alaptop, T. V, camera etc... Please
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