I'd the exact same issue. I ended my account plus they claim they never received my termination.
I called Bally’s on 1/8/10 to request my account be cancelled as I am not happy with the services or environment at the membership.
I asked to get a fax or email to deliver my termination to ensure that I will deliver it electronically and that I might have an archive of reciept. They stated they mightnot give me one.
I had been informed that I have to demand termination just before Jan 9th to be able to you shouldn't be billed for Jan having a firing on February 9th. I had been also informed that I really could publish this demand online simply by completing a contact request type which includes my associate quantity and request firing. I did so this twice and obtained verification both times the demand was obtained about the 8th. Their telephone program claims that calls are documented; nevertheless, somehow this phone strangely vanished from their documents.
Then, obviously, I had been billed for Jan fees about the 11th stretching my account through March.
I'm sure I'll never utilize their solutions again and that I can make sure to allow every person who I understand today and fulfill as time goes by about their dishonest business methods.
It remains to stagger me in the measures a business may visit try to pull and further $30 from the client. Even when it costs them potential company and any company from friends or household.
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