I recently wanted to try the acai berry detox for the "energy" boost. The site offered a free trial for 17 days, so I tried it. First of all, they sent me two orders that I did not know they were 2 separate orders. The acai berry was supposed to be 100% acai. The first day I took the pill I developed severe heart palpitations. I looked around on the bottle and there it was... Caffiene. There it is a miracle weight loss product the caffiene. I stopped taking the med and figured I would just pay for this shipment. Well I had 2 shipments worth 80.00 a piece, that I did not know until I got my bank statement. So, then I received another 2 shipments, and called the company to cancel. The customer service rep told me to write down the 2 return numbers and have it with my products to get a full refund. So, I sent the items with a note with the product that had the return number on it. Several days later I called and was told that they cannot refund my money because the refund number was not on the outside of the package. Well, the customer service rep did not tell me this. She also did not give me any other instructions or tell me to look on the website. So, I am now 320.00 short here due to a poor product and poor customer service. Do not buy this product, it is a SCAM. Go drink some coffee.
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