My husband and I got a 2003 Ford Escape in 2003! We made every payment!!! In January we sent in the "LAST" payment along with a note (thanks to my Grand mom) stating this was the last payment in our Book and That we thought we were payed off! So now TODAY! June 12 My Husband wakes up to go to work! And Guess What THE TRUCK IS GONE! We have never received anything stating we owed them never received another Payment Book, not even a Phone Call to let us know anything! So while I am on the phone with 911 they let us know that our car was repossessed! By sun trust! We call them and they inform us that we still owe another YEAR on our truck and could not give an answer to y we were never informed that we owed anything else! We have been tring to get in touch with the Manager Gary McWind But that was like an Hour ago and still No call from him!!!
I think your Bank is a Sham and I will Be contacting the Better Business Bureau! And I hope everyone else who is going through this kind of CRAP! Do the same or do what we should have done (like MANY people told us to do) go with a diffrent BANK!!
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