I just love bank's customer services. First you wait for half an hour untill the girl finishes her private conversation on her cell and then u get this bitchy person to help you whos acting like its not her job. All i needed was some good explanation and this senior customer service representative was so rude. Very impatient with me eventhough we spoke the same language. As i was asking her more questions she would get more and more frustrated with me and raising her voice. So who ever goes to that avenue U branch... Good luck with this russian girl. I suggest u talk to the manager.
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