First Choice isn't a power company, it's a billing company with a collections agency attached. We swiched to FC because they offered a much lower rate than Green Mountain.By the time we were able to get through to someone to switch, the rate had gone up.By the time the switch was completed and we got our first bill, we had moved from our apartment to a house (4 months later.) Then we kept getting bills for the apartment although we no longer lived there. While I was trying to resolve it with their customer service staff — quot;You need to send us a copy of your lease. You need to send the whole lease. The lease wasn't signed by the apartment management"— we were getting letter from a collections agency. "If you've tried to get a loan, you know how important your credit rating is..." In other words, pay us for energy you didn't use or we'll ruin your credit rating. Nice.
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