Hello,
This is a horrible company. They tell you to send a certain amount for escrow that is due and you send it and they will not credit your monthly payment beacause they say that you are still short.
No one there understands anything and when you get a supervisor he does not understand anthing. They talk to you like you are stupid when you know they are stealing your money.
Can anything be done about this company? I am so feed up with them I send my mortgage on time every month and because they can not figure out the mess they made for themselves they want to say that I am late and charge me a late fee when my money is sitting not beginging credit to my account because of a mistake they have made. This is one company that really need to go out of business.
Rosemarie Carreras
[email protected]
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