I was notified by Fairbanks Capital in Dec that they had assumed my loan from my previous mortgage company. They never notified me, either company that my mortgage had been sold. I had made my first set payments to the first mortgage company no problem, made my second set to the first mortgage comapny no problem.
Upon Fairbanks Capital contacting me, they had already stated that I was behind. I contacted the First Mortgage company and they had comfirmed that I was sold to Fairbanks in Oct. Still no one had sent anything informing me of this. Only by phone contact to the First Mortgage Company, had I learned of this, and that my Nov paymant was sent to Fairbanks on the 2nd of Dec.
I contacted Fairbanks Capital, an they informed me that I was missing Nov payment, I informed them that the Nov payments was sent to them from the first mortgage company. I wrote a letter to them requesting that they contact the first mortgage company, and find the payment from them.
I heard from them again saying that I was still behind in my payments. Again I sent a letter with statements that the payments had been paid and that they needed to contact the first mortgage company.
This has been going on since Dec according to Fairbanks this will take from 30 to 60 days to find these payments. Well here it is March. An still they have not found the money. I can not even get a straight answer from them. One side of the Company will say that they found one payment, then turn around within the week and say that they have not found the payments.
This is getting very aggravaiting to me, an it is tearing my family appart. It is causing me to lose hours of sleep. Time off from work, because I have to send them information again and again that they can not seem to keep a handle on. Even trying to find a second job is costing me time. My nerves are becoming shot, lack of sleep, can not think straight. The stress is just starting to build more and more each day.
I have contacted the Attorney General of Florida, and the BBB of Florida. I have even sent e-mail to T. V stations. I sent e-mails to T.V. Stations in my state. Next course of action with in 2 weeks will be sending e-mail to the Governor of Florida, and the The Attorney General of the United States.
This company must be stopped. I have read many usacomplaints.com, but this company has started a whole new Library of record ripoffs and disservice to the consumers.
Time to stop this company. It is becoming a Mortgage Enron system.
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