I have been with this company for over 3 years now. I can not seem to get away from them because they always hold my mortgage payment way past the due date before posting it to my account. I started mailing my payments certified mail with a return receipt, but it still takes the company at least 1 week to sign for the letter and another 3 to 7 days before the money is posted to my account!
I am trying for another loan with another company (which is approved) but the problem now is after a week of trying to get the info on me from Fairbanks, I now find out they they are going to charge me an out landish prepayment fee of over 4000.00 dollars! I never knew this was in the loan or I would have never taken a loan out like that. I have tried to call to speak to some one about it but as usual you can never speak to a manager. I haven't got a statement from them since March so I'm not even sure how much I really owe. I got my attorney involved but they would not speak to him either.
This is a bad company that should not have peoples mortgage's. They add all sort of charges to the mortgage with out any explanation and I can prove this in black and white because I have my payment history from them for the year. I have tried to turn them over to the banking commissioner, but the problem there is they do not follow under PA. Banking laws so there is nothing that they can do.
I can only hope to be with another company soon and be done with Fairbanks once and for all! If anyone reads this please give warning to anyone thinking of going to this company. There has to be a better mortgage company out there to help people with impaired credit.
Barbara
New Castle, Pennsylvania
0 comments