Usacomplaints.com » Business & Finance » Complaint / Review: Bank Of America - Bank Of America poor customer service ripoff played with my money caused overdraft. #32946

Complaint / Review
Bank Of America
Bank Of America poor customer service ripoff played with my money caused overdraft

I started this bank account with BOA, because I thought they were a good bank. WRONG! The Rep that sent me up didn't tell me half of the things I needed to know.

(1) Being that they hold anything you deposit for the 1st month for 30 DAYS! If its a check thats not thiers or if you deposit CASH through the ATM.

(2) Also, I was told that if you deposit before 2: oopm then it will post the same day... Come to find out same day means Midnight that night which is really the next day!

(3) Oh and how about, when you use your check card the money is supposed to come out right then. Well it does, but only to be put right back into your account if the merchant does not send in the paperwork within 24 hours! How are you supposed to know how much money you have? Its not my responsibility to make the merchants send in thier paperwork!

(4) Now my account is overdrafted and I still don't have enough money to cover the charges cuz they charged me 30$ twice for 2 transactions that were only 5$ and 10$, when I had the money in my account! But they swear I didn't.

The truth is they are a complete ripoff bank, and its made for people that have hundreds of dollars in they're account on a daily basis! They have outrageous fees, like 3 dollars every time you got the teller.

Beware of what bank you choose, and make sure you do ALL your homework!


Offender: Bank Of America

Country: USA   State: Florida   City: Tampa
Site:

Category: Business & Finance

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