Complaint / Review
BB&T
$3,350.00 in overdraft fees over eight months, cause unclear

BB&T has charged me $3,350.00 in overdraft fees in the past 8 months! I am not as stupid as it may appear. I just cannot figure out what is wrong that these overdraft fees keep getting charged to my account.

I balance my checkbook every day. I have gone into the bank for an explanation, and they always have a logical one: I had insufficient funds. I think it might have something to do with the way they process transactions between Saturday and Tuesday morning, maybe debits before credits?

I contacted the bank and asked for a refund of half the charges, and they said they are sorry. So I started keeping $100 extra in the account, and now the trick they use doesn't seem to be working.

Also, I filed a complaint with the Federal Reserve online, and I am checking with a lawyer to see what can be done.