Usacomplaints.com » Business & Finance » Complaint / Review: Ank of america - Overdraft fees cheated me. #655588

Complaint / Review
Ank of america
Overdraft fees cheated me

I got cheated by the bank of america.
My online balance showed that i had a positive balance. And that is how i go about spending. When i saw that i had a positive balance in my account i went about my usual spending. At the end of the day i had a positive balance of about $10. The next day i opened my account and saw that i had a negative balance of $200. And it was caused because of 4 overdraft fees of 35$ each. I called them up and filed a claim and they reversed 3 out of the 4 overdraft fees. That same day i went and deposited $800 in my account. The next day i see that their are 4 more overdraft fees there even though i have a positive balance. Their explanation is that some transactions didn't post to my account earlier and that is why those overdraft fees are there. So in total their are 5 overdraft fees related to my account even though i have a positive balance.
My complaint is that why weren't those transactions that caused my overdraft shown in the pending section of my account before. And how am i supposed to know that there is a negative balance if it doesn't show on my online account. They have all kinds of explanations for the overdrafts. But i have been cheated off a lot of money for what i believe is their fault.
If i have overdrawn firstly my card should not have been approved for further tranactions. Secondly if there were any pending transactions they should have shown in my pending section of my account. Because of this i have been charged over a $170 in overdraft fees for something that was not my fault.

Why do they have the online account feature if it is not accurate. They should atleast warn the customer befre hand that the online account is not accurate. I was not made aware of any such mishappenings. I don't know what to do now. I'm broke and no money to eat.


Offender: Ank of america

Country: USA

Category: Business & Finance

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