Complaint / Review
Ocwen Federal Bank
Ripoff Refused to respond to phone call & mail to schedule back payment

I just read the report about Ocwen and hope you will be able to help me. I got behind in my payments because I was unable to work due to cataract surgery for two months. I have tried unsucessfully to contact them for about three months.

I've written letter and telephoned many times. I have had no response to my letters and have either been put on hold forever or cut off on the phone. I have the money to pay my back payments and was contacted about a month ago by an attorney representing Ocwen who told me he was going on vacation and would get back to me after the 4th of July to set up a repayment.

He never called back and I have left numerous messages on his voice mail and he has never responded. They have now served me with foreclosure papers and it looks like I'm going to loose my house. Can you help?

Carol
Northumberland, Pennsylvania