Usacomplaints.com » Business & Finance » Complaint / Review: Ocwen - No customer service with Ocwen. #44395

Complaint / Review
Ocwen
No customer service with Ocwen

In trying to get to Ocwen's website, I found a complaint area regarding Ocwen and was very surprised there are so many issues with the financial company. Ocwen gives a web address, but due to bankruptcy I cannot access my account?

My home went to a collection agengy (Ocwen). During the foreclosure process, attorneys representing Ocwen would not speak to me and would refer me to Ocwen, which of course began voice mail with no calls back. It then became apparent we were going to have to file Chapter 13 bankruptcy to keep the home.

I received a monthly statement from Ocwen this month requesting a payment of $1,051.70 by 5/1/03, my mortgage payment is normaly $525.85.

There is no true explanation as to this statement. The statement goes through bankruptsy charges that with my understanding have been taken care of two years ago with the filing of the bankruptcy.

I have left two different messages on two different days waiting for a call back. I cannot understand the name nor the message of who my call is transfered to. I would like someone to explain the statement to me, before it becomes a late payment. It is nearly impossible get to a live person through Ocwen's automated system.

I would like to receive information or ideas from individuals who have dealt with Ocwen. I would also like information on the class action lawsuit filed against Ocwen.


Offender: Ocwen

Country: USA   State: Florida   City: Orlando
Site:

Category: Business & Finance

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