Complaint / review text:
Please someone help me for it has been over a month and a half that Wellsfargo had held cash depositeds and checks that have overdrawn me to the point of no return now 1 lady when i called said that she saw the mistake and had reversed about 900.00 to me but it still had not helped now because i live in az and opened my acct in calif (this is from thier mouth direct) they can not help me cause the fees are so differnt from each state.
Well i am a single mom and now i cant pay my rent or daycare to even work and i have calicuted about 1500.00 that is still missing and been charged as overdraft fees yet i know this for a fact that my savings and checking acct are not directly put together for reasons and i had been on phone with a pmi banker at 1200am on wed and she is lieing to me and saying that i have debited out of my savings acct when i never have been able to and also said that i have no protection to my savings acct so what did the bank do (and this is a nother reason i am still overdrawn) said that i took out 300. Some odd dollars when i never had the funds availble out of savings and took it upon themselves to take it from checking which put me overdrawn more so and said that i had not had the money in eathier acct to cover withdrawes so if i had no money why did they let me take it (witch i didnt) now i also have a returned check to a food store that they say they cant find and said are you sure that i did it with that acct. When what the hell come on now that i have no where to turn cause i have been living in az for 6 years but opened my acct originally in calif and no one at all will help me dont get me wrong they have reversed a lot of it but not nearly what i lost due to them holding cash that was dep. And a check and still charging me but the min i get a little bit of help they say they can only reverse so much cause it sets off a flag and they have to report it as to why they did the reversal EVEN THOUGH THEY ADMIT THEY ARE WRONG SOME ONE HELP ME CAUSE I CANT EVEN FEED MY BOY.