Personal savings and checking account started a year ago or so. Made deposit of $250 to open account. Wound up not using the account, so Wells started charging maintenance fees.
When account ran dry, is charging "overdraft fees". Sent acct to collections for about $60 in "overdraft fees".
Customer service rep transferred me to overdraft rep, who stated that my state (Calif) permits them to charge those fees. Claimed that they didn't need to send statement because acct was inactive. Sated that I couldn't speak with manager because the mgr would tell me the same thing.
While the maintenance fees are somewhat greedy, they are disclosed.
It seems outrageous that they would charge 'overdraft' rather than simply closing the account or putting it on hold. Greed and lack of ethics seem the only plausible explanation for these practices.
0 comments