Hello all victims of Triad. I am updating my story on these filthy people. My husband and I were the ones given a clear title and a letter from Triad stating our lien was satisfied and they repossessed our car. I have made a complaint to the attorney general's office in California and in Michigan where I live.
Our lawyer advised us to sit tight and wait for a response from the attorney general's offices and see if they resolve this issue and get our money back. I recieved the response back from Triad in the mail today. They out and out lied to Attorney General Bill Lockyer in writing. Here is what the response said:
'According to our records John Kroening (my husband) authorized a post dated check in the amount of $863.21 to satisfy the full balance payoff which was posted to the account as scheduled (LIE LIE LIE my husband NEVER AUTHORIZED A PAYMENT AND SPECIFICALLY TOLD THEM NO THEY COULDN'T BE TRUSTED BECAUSE THEY HAD DONE IT TO US BEFORE WITHOUT PERMISSION) A few days later, the lien was requested to have it released. (Requested huh? That's why I have a letter stating the lien was satisfied and a CLEARED TITLE in my hand huh Deana?)
Subsequently, we were notified the payment applied was rejected due to non sufficient funds. (they are bunch of geniuses I tell ya, this tends to happen when you try to pull money out of someone's account without permission) We attempted to reach Mr. And Mrs. Kroening on several occassions to resolve but unsuccessful.
It is incredulous to know that Mr. And Mrs. Kroening state that they were surprised when the vehicle was repossessed after attempting to contact and leave messages in their answering machine several times. (ANOTHER LIE LIE LIE, we NEVER heard from them after we recieved our clear title and lien satisfied letter) In regard to the fees owed, we quoted the customer the amount owed to Triad. (Once again another lie Deana, because Tina another legal supervisor told my husband that we pay the $1328 and that was it, no other fees, just $1328... A conversation which by the way was TAPED BY ME BECAUSE THESE PEOPLE CANNOT BE TRUSTED! So try to prove that it wasn't said when I have it recorded Deana)
The customer is respnsible for any additional fees assessed with the repo company. Should you have any additional questions please contact me at (800) 587-4230 Sincerely, Deana Cortes Legal Management bonehead who rips our consumers off Triad Financial.
Please, everyone listen to me; to make these people accountable for what they are doing to people CONTACT your state's attorney general and California's, FILE YOUR COMPLAINT! They cannot continue to ignore as many complaints as these people are getting. It will only help matters as far as a class action, FILE YOUR COMPLAINT NOW! Someone has got to step up and take notice.
My lawyer will get my money back. He guarantees it. All I need to do is walk in there with my CLEARED TITLE and LIEN SATISFACTION LETTER and its a done deal Deana. So be ready. But I'll also bring my proof that Triad took money out of my account illegally THREE TIMES, and my telephone recorded conversation with Tina the legal supervisor telling my husband that there would be no other fees beside the $1328.
And what of the check that Triad sent me last week claiming a PAYOVER? You come take my car and say I still owe money, and then send me a CHECK claiming PAYOVER? And also my credit report saying that I STILL OWE YOU MONEY, $373 as of April!!
Please listen to me, everyone that reads this post, these people cannot be allowed to stay in business! I URGE EVERYONE TO FILE YOUR COMPLAINT. Angie I hope you are reading this, they are in for one HELL OF A FIGHT!
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