Usacomplaints.com » Business & Finance » Complaint / Review: Commerce credit systems - Commerce credit group company ignored cancellation requests, and charged outrageous fees once initial cancellation request was initiated. #1012090

Complaint / Review
Commerce credit systems
Commerce credit group company ignored cancellation requests, and charged outrageous fees once initial cancellation request was initiated

I was contacted by Ms Jennifer Lively, a sells representative of bank of america, concerning a no - contract credit card processing account. I signed up for the service because of the no-contract clause. Ms Lively asked me to fax her copies of my business licences, drivers licences, and other credentials. I did as she asked and was contacted the next day by her rep to program my terminal.initally the processing fees were affordable. I noticed that the fees increased each month regardless of sales activity. I closed for three (3) weeks for renovations, with no credit card sales and the processing fees were higher than ever. I immediately called Ms Lively's office and cancelled my account, receiving a conformation number on aug 31. However, at the end of sept my account was debited ($43.85);end of oct $103.80; end nov. 2012 $202.80. I have visted and inquired of bank of america, who claim they do not know this company. Additionally, by tracing the debit number i was able to find commerce paymentsystems who claim they have no affliation with bank of america. I discovered that the merchant ID # reflected on my sales slip is not the same number that appears on the account at commerece payment system. Since 1 Sept i have used SQUARE as a processer, but i continue to get debited by commerce payment systems because the account # and merchant id # do not match.in an earnest effort to solve this unfair practice i have talked extensively with both parties without remedy.


Offender: Commerce credit systems

Country: USA   State: New York   City: Hewlett
Address: 1465 broadway
Phone: 8887508472

Category: Business & Finance

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