Ms Jennifer lively, a represenative of bank of america sold me a no-contract credit card processing service in aug. 2011. She collected and verified the necessary documents (drivers lic., business lic., tax id #) through fax. Because of escalating fees, i called ms lively and cancelled the account, and received a confirmation number. However, for the next three (3) months my account continued to be debited. I went to the bank of america branch and attempted to contact ms. Lively regarding the situation. I have been unable to contact her and the bank manager tells me that bank of america is not the company that is debiting my account. Additionally I was able to find out that the company that is debiting my account is not affliated with bank of america, and the merchant account number associated with my account is different from the account number reflected on my sales slips. I am unable to get any response from ms lively and bank of america say they"DON'T HAVE A CLUE" to whats going on.
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