Usacomplaints.com » Business & Finance » Complaint / Review: OCWEN Federal Bank - Ripoff overcharges of late fees, forclosure charges. #100359

Complaint / Review
OCWEN Federal Bank
Ripoff overcharges of late fees, forclosure charges

I refinanced with a company I did not know was a mortgage broker. They transfered my loan to OCWEN and I have had problems since then. Ocwen charges late fees on my account even when represenatives tell me they will not because I acll 1-3 days into the grace period. The company waits to process my payment till it is late. They put us in a forbarance plan for months that increased our payments from 788.00 to 1204.00. I pulled out of forclosure and they charged me an 8-10,000.00 in legal fees. Then came back months later and said I did not pay all the legal fees and placed me in the afore mentioned forbarance plan. Then for the last payment on the forbarance plan thay took out 2 payments instead of 1. The 1204 overdraft caused an array of bills to bounce on my account. They placed by ACH credit one payment back in the account. But only after my bank returned the second ACH removed payment. My banks availability of funds process does not credit the 1204.00 for 24 hours. During the 24 hours, many bills bounced and then due to the replacement of funds from OCWEN and the reversed 2nd payment the payment was neever made. This was a nightmare to sort out. The company was no help. Did not pay my overdraft fees and put me in ANOTHER forbarance payment to pay off the 1204.00 payment that was missed. My interest rate is 11.89%. But my credit is so screwed up from the companys reporting problems I can not refinance. They effect my rate so much by charging late fees when I am in the grace period. It looks so bad I can not refinance, so I am stuck with the company. They OFTEN suggest I sell my home when I talk to them. They sent us to someone to submit forms for FED bail out. The person filled out the forms then would not answer our calls about the application and no one ever called us. I read the article about the Judge in Conn. Working for them and hearing the case. I guess the red tape on the Fed side is in the companys control. I built my home 15 years ago. I was a single MOm for 10 years and never had a late payment. Worked full time and went to collage, and raised 2 children. Now I an an RN work 2 jobs, one full time and 1 part time, and make 3xs what i did in collage. But due to this company I can not get out of this mortgage. I am convinced they want a sale or forclosure so they can make their money and throw away the consumer. Who care that this is my beloved home where my kids have lived all their lives, have their friends and have nice nieborhood.


Offender: OCWEN Federal Bank

Country: USA   State: Florida   City: OCWEN
Phone: 8004462936

Category: Business & Finance

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