Usacomplaints.com » Beauty & Appearance » Complaint / Review: Jcpenney Salon - Terrible Salon Leader/Store Manage. #964671

Complaint / Review
Jcpenney Salon
Terrible Salon Leader/Store Manage

I caused JCPenney Salon whilst the Salon assistant from 2/12 to 8/12.

I had been a worker; I offered or more-offered items, provided additional services to customers. Passed out products. Supplied a feature of understanding on all the beauty salon items JCPenney provides. Our manager was Susan Everitt; a 65 aged lady, partly senile, forgetful and overall a dreadful supervisor.

On September 1st, JCPenney began supplying free kids haircuts. This offered the designers way too many individuals to manage at the same time. Not really a solitary stylist had occasion due to their normal SPENDING customers. This, obviously, is JCPenney's problem, not Leslieis. Nevertheless, once the free haircuts began, all that senile ladyis managing abilities went within the trash the same as her diapers. She was anxious, pressured, and had no idea how to deal with the problem.in the place of being truly a supervisor, she arrived behind the leading table continuously attempting to do my work for me personally. I'd an extremely exact program exercised (since JCPenney just supplied the mayhem with small assistance) by which she kept interfering with.

The other time the computers were sluggish because of the excess of data being inserted into them. I had been not able to check and "take a look at" every customer because they quit. Doing this might've established me extremely much behind and left me with a large number of unhappy clients. And so I arranged them apart in quite unique locations. She'd complete understanding of the issues using the computers and also the evening barely began operating efficiently (because of her disturbance using the additional assistant while operating) till I came. At-one stage I kindly requested her not to be behind the table because it was really crowded. After I was on my method to inform a stylist their customer had appeared, Barbara ripped me in to the dispensary (aka; "the rear") and instantly started scolding me. She talked right down to me like she was my mom, not my supervisor. Stating "how dare you speak like this in my experience, you have to fall the perspective and function." To that we replied protecting myself, declaring that she was the main one blocking might work by continuously being behind the table and taking me apart. She then scolded me for not "looking at" each and every customer. (as much as 200 daily, actually,) To that we replied "by at this time, every customer and every stylist is pleased, and you've the audacity to review might work ethos? What about this, you operate the table on your own and find out if you're able to maintain the customers as pleased when I might." And went from the salon.

Well before this event I needed to consult with the store-manager, Nannette Halvorsen-Road about Leslieis difficult capability to function, recall, and address people. Nannette is extremely gossipy, I thought. I talked with another supervisor whom I realized I really could trust and informed her my problem. She accepted that Nannette and Leslie news about anything which term might instantly return around to Ann. She stressed not trustworthy Nannette; the damaged store-manager.

I also discovered that within my work, JCPenney exposed 6 fresh shops, all without salons. They truly are presently performing renovation and also have "stated" that they're not eliminating the Salon. Our feeling is the fact that they're likely to begin building and never allow the designers return.


Offender: Jcpenney Salon

Country: USA   State: Texas   City: Fort Worth
Site:

Category: Beauty & Appearance

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