I ordered items through fragnancenet two weeks ago.in that time, I have placed and received TWO orders from strawberrynet. The fragrancenet order was an order worth several hundred dollars. After over a week, my order had still not been shipped, despite the site's guarantee to ship within 24 - 48hrs. I sent three emails to fragnancenet enquiring about the status of my order and have received no reply. I threatened to cancel the order, however could find no method to do so. I received an automated email some days later saying the order had been sent. The email included a tracking number for Australia post. Australia post say the tracking number is invalid. I have still not received the products I purchased which have already been charged to my credit card. The site has no complaints mechanism which can be implemented and I doubt I will receive the order. So utterly unimpressed.
0 comments